Last Updated: July 1st 2026
At Classeyicon, we want you to shop with confidence. If you are not satisfied with your purchase, this Return & Refund Policy explains how returns, refunds, and cancellations work.
Return Period
You may request a return within 30 days of receiving your order.
Returns requested after 30 days may not be accepted.
Return Eligibility
To qualify for a return, the item must:
- Be unused and in its original condition
- Be returned in its original packaging
- Include all tags, labels, and accessories
- Be accompanied by proof of purchase, such as your order confirmation or receipt
Items that do not meet these requirements may not be eligible for a refund.
Non-Returnable Items
We cannot accept returns for:
- Used, damaged, washed, or altered items
- Items without original packaging, tags, or accessories
- Returns requested after the 30-day return period
Return Shipping
Approved returns must be sent by mail following the return instructions provided by our customer support team.
- Return Shipping Cost: Free
- Restocking Fee: None
How to Return an Item
- Contact our customer support team with your order number and reason for the return.
- Wait for return approval and instructions.
- Pack the item securely in its original packaging.
- Ship the item using the return instructions provided.
Unauthorized returns may not be accepted.
Exchanges
We do not offer direct exchanges.
If you would like a different product, size, or color, please return the original item for a refund and place a new order.
Refunds
Once we receive and inspect your returned item, we will notify you of the refund status.
If approved:
- Refunds are processed within 7 business days.
- Refunds are sent to your original payment method.
- You will receive a confirmation email once the refund has been issued.
If you do not receive your refund after 7 business days, please contact us.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery.
To help us resolve the issue quickly, please provide:
- Photos of the item
- Photos of the packaging
- Photos of the shipping label
If your claim is approved, we will provide a replacement or issue a full refund.
Order Cancellation
Orders may be canceled before 3:00 PM (Eastern Time) on the same business day they are placed.
Once an order has been processed or shipped, it cannot be canceled. If you no longer want the item, you may request a return after delivery if it meets our return requirements.
Contact Us
If you have any questions about returns or refunds, please contact us.
Store Name: Classeyicon
Business Address:
3158 Perry Ave, Apt 5A
Bronx, NY 10467
United States
Phone: +1 917-735-6412
Email: support@classeyicon.shop
Business Hours
- Monday – Friday: 11:30 AM – 8:00 PM
- Saturday: 11:30 AM – 6:00 PM
- Sunday: Closed
Time Zone: (GMT-04:00) Eastern Daylight Time (New York)